SHIPPING CONDITIONS THE PRODUCT IS DELIVERED IN FRONT OF THE BUILDING! DELIVERY Your products are manufactured within 42 working days from the time you place your order. There are shipping times depending on the region you are in, and the shipping process takes place at that time. You can obtain this information from our customer representatives. Shipping service to some cities and counties is an issue. Additional shipping costs are charged to neighborhoods and downtowns in some cities. To find out more about these problems, please contact our customer representatives before purchasing the product. This is an important issue.
RETURN PRODUCTS ARE DELIVERED TO THE BUILDING ENTRANCE IN ACCORDANCE WITH THE AGREEMENT SIGNED BY ALL CARGO COMPANIES IN EARLY 2016. For this, we apologize to all our customers on behalf of the freight companies. If there is any damage to the outer surface of packages when products are delivered, please make a damage report before the courier leaves. Returns and exchanges cannot be made for products that do not have a damage report. If your area is a mobile zone, please contact us before shopping. Warranty information You can enjoy the comfort of the product with a 2-year warranty covering manufacturing defects. The product is manufactured in accordance with the European quality standard TÜV CERT ISO 9001. Installation service Products are delivered disassembled in freight packages, and installation is the customer's responsibility. We have specially designed our products for easy installation so that our customers do not suffer. For this reason, packages include the installation diagram, screws and accessory assembly diagram for easy installation, as well as the compatible hardware bag, warranty certificate and user manual. EYMENSE reveals its difference and all our products can be dismantled and reassembled, so you can dismantle and transport your products again.
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